Business Case #3: Customer vs. Company

 

 You learn that your company has overcharged a regular customer.  You bring the matter to the attention of your supervisor, and you are nicely told to mind your own business.  It is apparent that nothing will be done about the past overcharges and that there will be additional overcharges in the future.  What do you do?  

Honesty in Conduct

 

 Honesty is the bedrock of trust and trustworthiness. The moral command to be honest requires us to speak and act only in ways that engender and justify trust. That seems simple enough. But honesty is a broader concept than some realize. An honest person tells the truth, is sincere, doesn’t deceive, mislead, act devious or tricky, doesn’t betray a trust, …