WORTH READING: Bursting the CEO Bubble by Hal Gregersen

WORTH READING: Bursting the CEO Bubble by Hal Gregersen When you’re the CEO of a large organization—or even a small one—your greatest responsibility is to recognize whether it requires a major change in direction. Indeed, no bold new course of action can be launched without your say-so.

Business Case #8: Headhunting and Job-Shopping

You are contacted by an executive recruiter and told about another job with an excellent company that has an immediate need.  You occupy a key position in your present company, and you are presently involved with a major long-term project (it will take at least a month to complete) that will be seriously damaged and may have to be abandoned …

Business Case #3: Customer vs. Company

You learn that your company has overcharged a regular customer.  You bring the matter to the attention of your supervisor, and you are nicely told to mind your own business.  It is apparent that nothing will be done about the past overcharges and that there will be additional overcharges in the future.  What do you do?  

Business Case #2: Taking the Heat

You are the manager of a regional office.  Your employees claim that it is too cold at their work stations.  A comprehensive heating system would be prohibitively expensive (about $25,000).  The president of the company is unsympathetic, so you make an unauthorized purchase of six space heaters to put around employees’ desks.  To place them correctly, you use extension cords …

Business Case #5: Everybody’s Doing It

You are a new employee.  After a few weeks, you discover that many people in your department take company supplies, make personal calls on company phones and pad expense reports.  Your supervisor is one of the persons involved and he claims that the company treats such minor acts as a kind of fringe benefit to make up for low salaries.  …

Role of the Ethics Officer

The Business Roundtable Institute for Corporate Ethics posted a series of videos with Linda Trevino, Professor of Organizational Behavior and Ethics at Smeal College of Business, on their YouTube channel.  The videos cover topics such as: the intersection between CSR and ethics programs,  teaching business ethics, cheating in business schools, values-based vs. compliance-based ethics programs and dozens more.  The videos …

Business Case #11: Abrasive Personality in the Workplace

Jan is a clerk with a very abrasive personality. She is usually competent but at least once a month she says or does something that seriously offends co-workers or members of the public. Dan, her supervisor, has counseled her several times but concludes she is a negative influence and he wants to terminate her but this is her fourth year …

Business Case #4: Financial Crisis

You are the chief financial officer of a 25-year-old manufacturing company that employs 75 people.  The company has been losing money for four years and its family owners have poured over $1 million dollars into it to save it.  In addition, the company has a $750,000 line of credit.  The bank has become increasingly nervous about the loan, especially since …